|Premiere||September 26, 2014|
|Network|| UK: BBC|
Set in the titular hotel, the series stars a monster family that runs the hotel: father Furgus Fuzz, mother Funella Furchester and daughter Phoebe Furchester-Fuzz. Elmo appears in the series as Phoebe's cousin, who is taking an extended stay at the hotel due to his fascination with it. Cookie Monster appears as the room-service and dining room waiter. Also appearing is Isabell, a character with a bell in her head for the guests to ring.
The series promotes problem solving, as the monsters try to figure out issues developed by their unique Muppet guests. Fifty-two, 11-minute episodes were produced beginning in February 2014 MediaCityUK in Salford.
Beginning in November 2014, full episodes began being posted weekly to SesameStreet's YouTube Channel and Sesame Go. In January 2015, episodes were made available for purchase in the iTunes Store. Beginning in fall 2016, the series made its US television debut on Sprout. In February 2017, the first 52 episodes were made available for streaming on Netflix.
In February 2016, it was announced that a second season of the series was commissioned to start taping in May. The season consists of 50 episodes (as well as a double-length Christmas special) and features guest appearances by Big Bird, Count von Count and the Martians. The season premiered on October 31.
- Developed By and Lead Writer: Belinda Ward
- Educational Consultants: Rosemarie T. Truglio, Autumn Zitani, Professor Anna Craft, Jessica DeSalvo
- Composers and Musical Directors: Andrew Blythe and Marten Joustra
- Directors: Jack Jameson and Helen Scott
- Writers: Molly Boylan, Steve Cannon, Ian Carney, Chris Chantler, Simon Davies, Christine Ferraro, Michael Goldberg, Katherine Jakeways, Andrew Jones, Stuart Kenworthy, Emma Millions, Davey Moore, Ciaran Murtagh, George Poles, Howard Read, Luis Santeiro, Kathy Waugh
- Puppet Captain: Mak Wilson (Season 1), Andy Heath (Season 2)
- Sarah Burgess as Phoebe Furchester-Fuzz
- Ryan Dillon as Elmo
- Louise Gold as Funella Furchester
- Andy Heath
- David Rudman as Cookie Monster
- Andrew James Spooner as Furgus Fuzz
- Matt Vogel as Big Bird and Count von Count (Season 2)
- Mak Wilson as Harvey P. Dull, Gonger and others (Season 1)
- Warrick Brownlow-Pike as Gonger (Season 2)
- Rebecca Nagan
- Neil Sterenberg as Harvey P. Dull (Season 2)
- Julie Westwood
- Paul Currie (Season 1)
- Damian Farrell (Season 1)
- Michael Winsor (Season 1)
- Assistant Puppeteers:
- Family Puppet Designer: Ed Christie
- Executive Producers: Carol-Lynn Parente and Tony Reed
- "Sesame Street Muppets Elmo and Cookie head to UK in new series from Sesame Workshop and CBeebies". BBC.com. October 7, 2013.
- "Cookie Monster and Elmo to join CBeebies" (brief video) BBC.com. 7 October 7, 2013.