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The video deals with children who have a parent in jail and introduces a new Muppet character, Alex, who appears with Abby, Rosita and a new human friend, Sofía. Murray Monster also appears, interviewing kids about the word "incarceration" and how they feel about having imprisoned parents. The video also features a new song - "You're Not Alone."
On March 3, 2015, the video won a Cynopsis Social Good Award for "Human Rights Campaign/Initiative".
- Producer: Mindy Fila
- Directed by: Ken Diego
- Written by: Christine Ferraro
- The Muppets of Sesame Street:
- Muppet Captain: Matt Vogel
- Music by: Bill Sherman and Joe Fiedler
- Composer: Alex Lacamoire
- Animation by: XYZ Studios
- Title Sequence and Transitions: Magnetic Dreams