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Carson tries to serve the countess her tea, crumpets and steak and kidney pie, but because they are upside down, the items just fall to the ceiling. He convinces the countess to change the name to "Right Side Upton Abbey" so everything will be right-side up. She agrees and he produces a lever that flips them right-side up.
He is a caricature of Jim Carter's character Charles Carson from Downton Abbey.